Return Policy
While we wish for all of our customers to be happy and satisfied with their purchase, we want to provide you with a clear process should you want to return any items that you purchased from us. Since our clothes are handmade and limited edition, we have a strict return policy.
Please carefully read below requirements for returns:
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Returns must be made within 7 days upon receipt of your order.
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Please email pictures of the items that you are returning to info@dafinacompany.com for approval.
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Items must be returned in the original packaging.
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Items must be in their original condition, unworn, with tags intact. We reserve the right to deny refunds for any items returned that are worn, not in their original condition, and missing tags.
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We provide store credit refunds only.
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Your store credit will be emailed to you once your return is processed.
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Shipping fees are non-refundable.
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Customer is responsible for shipping costs to return items.
We highly recommend using a tracked service, so that you can check the status of your return as we are not liable for any parcels lost before they reach us. We only become responsible for parcels sent back to us when they are received at our return address.
If you have any questions or concerns, please email us at info@dafinacompany.com.
Thank you for your business,
Dafina Co. team
Our Boutiqe in Old City
Stop by and see our pieces in person! We offer free alterations on all of our pieces in store.